Maintain a FAQ
From TimeSnapper
This is step 7 of 25 Steps to Build Your Own Micro ISV
- no trick to it
- avoid marketing faq
- in the early days it is okay to put questions that haven't yet been asked 'frequently'
Why have a faq? Two reasons.
1 to decrease support costs -- people will look at it before contacting you 2 to build confidence before purchasing
This is step 7 of 25 Steps to Build Your Own Micro ISV
