Difference between revisions of "Maintain a FAQ"
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LeonBambrick (talk | contribs) (New page: This step 7 of 25 Steps to Build Your Own Micro ISV Category:MicroISV) |
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| − | This step 7 of [[25 Steps to Build Your Own Micro ISV]] | + | This is step 7 of [[25 Steps to Build Your Own Micro ISV]] |
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| + | * no trick to it | ||
| + | * avoid marketing faq | ||
| + | * in the early days it is okay to put questions that haven't yet been asked 'frequently' | ||
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| + | Why have a faq? Two reasons. | ||
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| + | 1 to decrease support costs -- people will look at it before contacting you | ||
| + | 2 to build confidence before purchasing | ||
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| + | This is step 7 of [[25 Steps to Build Your Own Micro ISV]] | ||
[[Category:MicroISV]] | [[Category:MicroISV]] | ||
Latest revision as of 07:24, 9 November 2009
This is step 7 of 25 Steps to Build Your Own Micro ISV
- no trick to it
- avoid marketing faq
- in the early days it is okay to put questions that haven't yet been asked 'frequently'
Why have a faq? Two reasons.
1 to decrease support costs -- people will look at it before contacting you 2 to build confidence before purchasing
This is step 7 of 25 Steps to Build Your Own Micro ISV
