Encourage Feedback

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Revision as of 07:18, 9 November 2009 by LeonBambrick (talk | contribs)
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Feedback from many places...

In the application itself

  • Links inside the menus
  • Crash reporting
  • Uninstall messages

On the web

  • Build a forum
  • free options like google groups or yahoo groups
  • your webhost may provide

Free and or commercial offerings

  • get satisfaction and uservoice
  • stackexchange
  • google groups is fairly much a spam magnet nowadays.
  • downside of free options: their branding, and advertisements, possibly from your competitors.
  • host a forum on your site -- e.g. community server, phpBB
  • You want it as open as possible, but without spam
  • Keep it alive
  • make it a nice place to be.
  • Be a constant gardener

This step 6 of 25 Steps to Build Your Own Micro ISV