FAQ - Revision history

Atlioddsson at 17:07, 28 August 2015

2015-08-28T17:07:04Z

Atlioddsson: /* Does it fill up your hard-drive with images? */

2014-02-26T16:50:04Z

Does it fill up your hard-drive with images?

Atlioddsson: /* Why do I get "Application failed to initialize properly '0xc0000135'"? */

2014-02-26T16:46:56Z

Why do I get "Application failed to initialize properly '0xc0000135'"?

Atlioddsson: /* My question isn't answered here */

2011-01-04T23:32:28Z

My question isn't answered here

LeonBambrick: /* Does TimeSnapper slow down your computer? */

2009-11-07T13:58:47Z

Does TimeSnapper slow down your computer?

85.226.209.221: /* How do I move all settings to a new computer */

2009-05-03T14:14:00Z

How do I move all settings to a new computer

85.226.209.221: How do I move all settings to a new computer

2009-05-03T14:13:38Z

How do I move all settings to a new computer

Atlioddsson: /* What's the difference between Classic and Professional? */

2009-03-21T14:02:57Z

What's the difference between Classic and Professional?

Atlioddsson: /* Why do I get a "Download" dialog when I try to view a report? */

2009-03-11T19:25:17Z

Why do I get a "Download" dialog when I try to view a report?

Atlioddsson: /* Virkar þetta líka fyrir Íslendinga? */

2009-03-11T19:24:54Z

Virkar þetta líka fyrir Íslendinga?

@@ Line 1: / Line 1: @@
 FAQ: Frequently Asked Questions
-If your question isn't answered here, don't hesitate to email us or to visit the forums, to see if your question is answered there.
+If your question isn't answered here, don't hesitate to email us.
 __TOC__
@@ Line 101: / Line 101: @@
 If the new computer has a different computer name, you'll have to reactivate the license.
 == My question isn't answered here ==
 If your question isn't answered here, don't hesitate to email us: [mailto:support@timesnapper.com support@timesnapper.com]

← Older revision		Revision as of 16:50, 26 February 2014
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	We use TimeSnapper day in, day out on a variety of computers and find that it has no noticeable effect on the performance of a computer. Try it and see for yourself. If your experience is otherwise, write to us and tell us.		We use TimeSnapper day in, day out on a variety of computers and find that it has no noticeable effect on the performance of a computer. Try it and see for yourself. If your experience is otherwise, write to us and tell us.
		+
		+	== Is it safe and secure to use TimeSnapper? ==
		+
		+	TimeSnapper does not send any information to the internet. To verify this you could use network traffic inspection software such as Wireshark or Fiddler. All of the information it captures is stored on your local machine.
		+
		+	When uninstalling TimeSnapper it removes the program itself, but it doesn't remove the snapshots or the database that holds information about the snapshots. This is a conscious decision we made out of courtesy to the user. The snapshots are the users property, and the database contains information that the user owns. We don't assume we have permission to delete them. To make an analogy: when a user deletes Microsoft Office, the uninstall process doesn't delete all of the user's documents.
		+
		+	They can easily be removed by the end user, should they wish, by deleting the folder located here:
		+
		+	"%localappdata%\Timesnapper\"
		+
		+	But we leave that as a decision for the end user. If we did that by default, we would be inundated with support requests from unhappy users. People rely on those screenshots. If we deleted them, wow, we would hear about it!
		+
		+	The only time that TimeSnapper contacts the internet is when registering a license. At this point in time it sends the name of the computer and the registration key that the user has entered, which we digitally sign and send back. We can also arrange for offline registration.
		+
		+	Our software is installed in military networks, in airlines and many thousands of other places. We put our names and our faces on the website (http://timesnapper.com/about.aspx) because we are real people, building a real product, that does what it claims and nothing nasty.

	== Does it fill up your hard-drive with images? ==		== Does it fill up your hard-drive with images? ==

← Older revision		Revision as of 16:46, 26 February 2014
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	Read on for details of how TimeSnapper can be [[integrated with Tasks and Timesheets]].		Read on for details of how TimeSnapper can be [[integrated with Tasks and Timesheets]].
−
−	~~== Why do I get "Application failed to initialize properly '0xc0000135'"? ==~~
−
−	~~This error occurs if you have not installed the .net framework version 2.0~~
−
−	~~Please download and install the .net framework (version 2.0) from Microsoft.~~
−
−	~~The .Net framework is a common library of functions used by all .Net applications.~~

	== Why do I get a "Download" dialog when I try to view a report? ==		== Why do I get a "Download" dialog when I try to view a report? ==

← Older revision		Revision as of 23:32, 4 January 2011
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	== My question isn't answered here ==		== My question isn't answered here ==

−	If your question isn't answered here, don't hesitate to email us ~~or to visit the forums, to see if your question is answered there~~.	+	If your question isn't answered here, don't hesitate to email us: [mailto:support@timesnapper.com support@timesnapper.com]

@@ Line 7: / Line 7: @@
 == Does TimeSnapper slow down your computer? ==
-For everyday use, TimeSnapper should have no noticeable effect on the performance of your machine. It generally uses between 1 and 5 megabytes of memory. In a modern computer this is a small amount of memory.
+For everyday use, [http://timesnapper.com TimeSnapper] should have no noticeable effect on the performance of your machine. It generally uses between 1 and 5 megabytes of memory. In a modern computer this is a small amount of memory.
 We use TimeSnapper day in, day out on a variety of computers and find that it has no noticeable effect on the performance of a computer. Try it and see for yourself. If your experience is otherwise, write to us and tell us.

@@ Line 91: / Line 91: @@
 #* By default the images are stored here: %LOCALAPPDATA%\Timesnapper\Snapshots  (but you might have changed that yourself)
 #* (in older versions the snapshots were by default kept here: %appdata%\Timesnapper\Database, but in fact the screenshots '''could be in both places''')
 == My question isn't answered here ==
 If your question isn't answered here, don't hesitate to email us or to visit the forums, to see if your question is answered there.

@@ Line 31: / Line 31: @@
 == What's the difference between Classic and Professional? ==
-TimeSnapper Classic is the free version while you must pay for TimeSnapper Professional. TimeSnapper Professional has a lot more features than the Classic version. Click here to compare the two.
+TimeSnapper Classic is the free version while you must pay for TimeSnapper Professional. TimeSnapper Professional has a lot more features than the Classic version. [[Compare Classic and Pro]]
 == Does it work on Apple computers? ==

← Older revision		Revision as of 19:24, 11 March 2009
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	If your question isn't answered here, don't hesitate to email us or to visit the forums, to see if your question is answered there.		If your question isn't answered here, don't hesitate to email us or to visit the forums, to see if your question is answered there.
−
−	~~== Virkar þetta líka fyrir Íslendinga? ==~~
−
−	~~Nei, við styðjum ekki íslensku en það er á döfunni fyrir [[Atvinnulausa]]~~