Maintain a FAQ

From TimeSnapper
Jump to: navigation, search

This is step 7 of 25 Steps to Build Your Own Micro ISV


  • no trick to it
  • avoid marketing faq
  • in the early days it is okay to put questions that haven't yet been asked 'frequently'

Why have a faq? Two reasons.

1 to decrease support costs -- people will look at it before contacting you 2 to build confidence before purchasing


This is step 7 of 25 Steps to Build Your Own Micro ISV