Encourage Feedback

From TimeSnapper
Revision as of 07:17, 9 November 2009 by LeonBambrick (talk | contribs)

Feedback from many places...

In the application itself

* Links inside the menus
* Crash reporting
* Uninstall messages

On the web

* Build a forum 
* free options like google groups or yahoo groups
* your webhost may provide 

Free and or commercial offerings

* get satisfaction and uservoice
* stackexchange

  • google groups is fairly much a spam magnet nowadays.

  • downside of free options: their branding, and advertisements, possibly from your competitors.
  • host a forum on your site -- e.g. community server, phpBB

  • You want it as open as possible, but without spam
  • Keep it alive
  • make it a nice place to be.
  • Be a constant gardener

This step 6 of 25 Steps to Build Your Own Micro ISV