Dealing With Support
From TimeSnapper
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This is step 22 of 25 Steps to Build Your Own Micro ISV
- treat customers of the free software as full cstomers
- watch for recurrent problems: fix bugs asap, identify usability opportunities
- keep the FAQ updated
- watch for new opportunities
- watch for new ideas
This is step 22 of 25 Steps to Build Your Own Micro ISV
