Dealing With Support

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This is step 22 of 25 Steps to Build Your Own Micro ISV

  • treat customers of the free software as full cstomers
  • watch for recurrent problems: fix bugs asap, identify usability opportunities
  • keep the FAQ updated
  • watch for new opportunities
  • watch for new ideas

This is step 22 of 25 Steps to Build Your Own Micro ISV